FAQ

GENERAL

I don’t know how to use a product, can you help?

Our peptides and products are for scientific research use only.
Handling instructions are not included or provided.
Any implication of improper use as described in our Terms of Use may result in the restriction of future purchases.

What’s included in my order?

Only the peptide vials are included in your order.
No additional supplies are provided.

What payment methods are available?

Secure and easy credit card payment is available.

SHIPPING

What countries do you ship to?

We are currently only shipping to the US.

How long does shipping take?

We ship Monday-Friday (and usually Saturdays!).
USPS is our standard shipping courier, but we accommodate other shipping methods upon request.
Orders are shipped within 24-48 hours. During times of high order volume, it may take up to 48 hours to ship.

Do packages require signature?

Packages do not require signature upon receiving.

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